Special Risks require
Superior Service.
Industry expertise, rapid response time, and innovative technology define your experience with Roush Insurance. Skip the call queues and automation frustration – expect real conversations with industry professionals and a powerful portal that equips you with tools you need to get the job done. Our goal is to help you succeed with service that works!
Get in Touch
Call or Fax
Send submissions or general inquiries to the below mailboxes.
Portal
Appointed agencies can access a broad range of tools for efficient book management 24/7 with our secure & mobile friendly portal.
- Ohio
- Illinois
- Indiana
- Iowa
- Wisconsin
Working With Us
We offer independent agents access to the excess and specialty insurance market for risks across the Midwest. You can depend on us to be accurate, knowledgeable, and responsive. Here are a few things we do to ensure your success:
- Partner with insurance carriers whose culture, products and systems enable us to offer a wide variety of insurance coverage options.
- Foster independent agents’ understanding of the excess and specialty market while developing relationships with those seeking to provide best-in-class service to their customers.
Commercial Lines
We have binding authority for property, general and excess liability, inland marine and garage. Brokerage classes include environmental, liquor and professional liability, bonds and ocean marine. Relationships with top rated carriers enable us to offer a wide range of coverage options that can be tailored for your clients.
Personal Lines
Target risks include new purchases, renovations, risks with no prior insurance and applicants with poor to average credit. Coverage is available for individual owners, corporations and partnerships, estates and trusts. Our binding authority for the full range of dwelling and homeowners forms makes placement easy. High value dwelling and homeowners, farm and ranch, personal inland marine, and monoline liability round out our product suite.
No Volume Commitment!
Prioritizing your standard market contracts is essential, but having access to carriers and lines of business for risks that fall outside their appetite is important. Partner with us to grow your specialty market book and enjoy the advantages of no volume commitment.
- Diverse Portfolio: Concentrate on selling policies that best meet your clients’ needs without the pressure to meet quotas. We can help you fill coverage gaps and find a home for hard-to-place risks while increasing customer satisfaction and expanding your agency footprint.
- Adaptability: As stated by our founder, “One thing that is certain in our industry is change.” Shift risks to the specialty market when underwriting appetites change to improve retention. Use our services to close accounts that can move to a standard carrier once your clients are established.
- Focus on Quality: Focus on the quality of your services with thorough risk assessment and rely on our underwriters to answer complex questions. When you send a completed application, you can expect a prompt response and clear communication if any additional information is needed.
- Reputation: We have a long-standing reputation for excellence and have earned additional authority with multiple excess and surplus lines carriers. Use our integrity and superior service guarantee as a marketing tool to support your reputation for dealing with the best in the industry.
5 out of 5 stars
“I just wanted to thank you for your outstanding quick service on getting this policy quoted and issued for me. One day turnaround from start to finish is awesome!!” -- Crenshaw Insurance Agency, Inc.
Agency Portal
The Round Table
- Policy Management
- Ease of use and efficiency are at the forefront of our design. Accomplish your To Do’s in moments.
- Mobile Friendly
- Built thoughtfully with responsiveness in mind, our portal is accessible from any device, anywhere.
- Simplified Payments
- View and pay invoices with just a few clicks and take advantage of our free ACH payment option.
Simplify Your Workflow
Streamlined Policy Management
Take control of your book with our powerful Agency Portal. Designed for efficiency, it allows you to manage submissions, policies, endorsements, certificates and more from one platform.
- Agency Dashboard
- Monitor quotes and binders, upload supporting documentation, and handle renewals quickly and efficiently. Submit endorsement requests and access completed policy transactions all in one place.
- View and Add Certificates
- View and download certificates of general liability insurance, add holders, or request special wording. Our portal makes managing certificates simple and straightforward.
- Report Claims
- Rest easy knowing that Claims reported online are sent to the company automatically, and you will receive a copy of the loss notice by email. Request a status update with just a few clicks.
Client Service, Anywhere
Mobile Friendly
Access policies, submit change requests, pay invoices on the go and much more! Our portal ensures a seamless experience, whether you’re at the office or in the field.
- 24/7 Access
- Need an application, policy information or a certificate immediately? What about filing a loss notice for a claim outside office hours? Our portal is always available whenever you need it.
- Cross Platform
- Anything you can do on a desktop can be done on a mobile device. The Round Table is designed to be responsive and user-friendly so you can service your clients’ needs on the spot.
- Fast and Secure
- Lightning-fast load times and secure connections ensure your data with us is always safe and accessible. Be more efficient and enjoy peace of mind every time you visit The Round Table.
Simplified Accounting
Payments Made Easy
Knowing how much you owe and when it is due is important. Our portal makes it easy to view and pay invoices. You can search by insured name or policy number, filter by transaction type, or quickly pay your monthly statement.
- Keep Your Commission
- We bill net of commission to improve your cash flow. You’ll get an invoice with every transaction that appears on your monthly account. You choose how to pay – by invoice or by statement.
- Invoice Payment Links
- Have an insured who wants to pay directly? No problem – just create a payment link for the gross due from the portal and email it. Your commission will appear as a credit on your statement.
- Powered by AndDone
- A billing service built with the insurance industry in mind, AndDone’s technology is the backbone of our platform. Enjoy the convenience of Free ACH or choose the low fee credit card option if needed.
