Gail began her insurance career with a captive carrier agent, then joined the wholesaler side of the industry with Jerry Roush in 1978. She began working as support staff processing policy endorsements and cancellations and moved into underwriting shortly thereafter. Gail still enjoys the underwriting aspects of the insurance industry and handles some of the most challenging excess and surplus lines submissions for general, professional and environmental liability. She earned the CPIW (Certified Professional Insurance Woman) and AINS (Associate in General Insurance) designations and completed some CPCU classes. Gail has been volunteering with the Humane Society of Hamilton County since 2000, where she socializes cats and assists with their adoption. She also volunteers her time to assist with the spaying/neutering of stray and feral cats, which results in fewer kittens being born and taken to the shelters.
Brenda L. Chesser
Brenda has several years of experience in the insurance industry. Before joining Roush Insurance Services, she worked in the medical malpractice and title insurance fields. Brenda processes cancellations, policy changes and claims. She enjoys spending time with her family and reading a good book.
James V. Duvall ("Vince")
For approximately twenty years prior to entering the insurance industry, Vince was employed by franchised auto dealerships where he was involved in sales, sales management, financing, insurance, and service administration. He was a wholesale auto dealer in the 1980's and wrote crash estimates for a reputable auto body shop before bringing his expertise to Roush Insurance Services. Vince specializes in underwriting used auto/truck dealers as well as auto/truck mechanical repair centers and body shops. He enjoys spending time with his dogs and attending auto shows and swap meets involving street rods and classic cars from the 30's through the 60's.
Scott G. Sackers
After college graduation, Scott was employed in the car rental industry for ten years. He worked closely with insurance agents, claims representatives and car dealership personnel to arrange insurance replacement rentals for insureds and claimants. Scott expressed an interest in bringing his skills to the insurance industry and joined Roush Insurance Services in 2000. He specializes in commercial property and casualty, liquor liability and bonds. Scott enjoys golfing and spending time with family and friends.
Winifred M. Dudek ("Winnie")
Prior to accepting the position of bookkeeper with Roush Insurance Services, Winnie worked in the banking industry for twenty-five years. She started in the Proof Department of a local bank and held various positions in Muncie and Noblesville, including Bookkeeper, Head Teller & 401k Coordinator. When asked about her job, Winnie says simply, "I love it!" Her favorite hobby is currently billiards; she has been a member of American Poolplayers Association (APA) since 1997, plays two nights each week and considers the game to be a great stress reliever. Winnie also enjoys spending her vacation time exploring Indiana and the surrounding states by motorcycle with her husband.
Linda V. Schafer
Personal Lines Underwriter
After almost twenty-five years of Purchasing & Inventory Control, Linda took a giant leap to insurance. She "badly needed a change" and has been with the agency since 2001. She started as an Underwriting Assistant and worked in the policy processing department before becoming a Personal Lines Underwriter. Linda says she "loves the outdoors" and spends her vacation time visiting National Parks. She has driven through all forty-eight states in the continental US and half a dozen Canadian provinces. Linda also likes to listen to music and read.
David C. Lehman ("Dave")
Dave spent sixteen years in outside sales with Terminix Pest Control and Linc Systems, an industrial tool distributor, before joining Roush Insurance Services in 2004. He obtained his producer license and began his insurance career as a property and casualty underwriter before broadening his knowledge with professional liability, environmental and transportation. Dave has been known to pick up a golf club on occasion, and in addition to handling an extensive ‘honey do’ list, he enjoys spending time with family and friends and listening to and playing music.
Kathy J. Squirlock
Personal Lines Underwriter
Kathy has been in the insurance industry since 1975 when she graduated from high school in New Jersey. She worked at The Hartford Insurance Company where she met her husband, and they have been happily married since 1977. The Squirlocks had two children and moved to Indiana in 1992. Kathy worked for CNA Life Insurance for seven years and has been with Roush Insurance Services since 2004. She enjoys traveling, needlepoint, her cats (OJ and FIGI), 'grandpets' and spending time with her family.
Gary L. Kreisher
Information Technology Director
Gary's professional work experience started in 1977 as a field engineer working with tape drives and disk arrays from Storage Technology and IBM. He worked as an engineer with Compaq, IBM and Sperry (Unisys). He has a wealth of experience in mainframe technologies from IBM System 32 and DEC PDP-11 up through today's mainframe operating systems. Gary has operated very successful certified service centers for Apple, IBM, Compaq and HP small systems. His depth of knowledge and broad skill set have taken him to the computer rooms of some of the largest insurance companies, NASA, and several government agencies - from the halls of the Pentagon to off-shore oil rigs in the Gulf. Gary operated his own IT consultant business and travelled across the US. He has been instrumental in handling our information technology needs since the agency's inception and formally joined Roush Insurance Services in 2006.
Carolyn L. Kantz
Carolyn joined Roush Insurance Services in August, 2018. She has worked in various accounting, customer service and management positions for more than a decade. Excited to gain a better understanding of insurance, Carolyn says she is "eager to grow and learn more about the industry." She enjoys camping and traveling with her husband. Carolyn also enjoys spending time with her children and grandchildren.
Cody R. White
Cody joined Roush Insurance Services in 2013 and has an A.S. degree in Business Administration and a B.A.S. in Information Technology. He has an extensive background in telecommunications and has earned multiple marketing and technology certifications. Cody’s expertise makes him an important asset to the Roush team as he takes the lead with our cloud migration and integration projects. In addition to automation support, Cody administers our marketing campaigns, data analysis and claims processing. On a personal level, Cody enjoys hockey and following the Chicago Blackhawks, the challenge of cooking, and taking long nature hikes with his son and dog, in addition to spending quality time with his family.
Sarah E. Okon
Customer Service Representative
Sarah began her insurance career just a short six years ago, diving in headfirst as a Commercial CSA in the Hospitality Division. She is excited to join Roush Insurance Services to expand her current knowledge and understanding of the insurance industry. In her spare time, Sarah enjoys exploring different campgrounds in her travel trailer, along with her husband and two boys. She also loves to dabble in photography, is a huge Harry Potter fan, and can always be found with a good book in her hand.
Janice M. Cathey
Janice has been a resident of Noblesville, Indiana for two years and is originally from Tennessee. Prior to becoming a member of the Roush Insurance Services team, she was an Administrative Assistant for FSSA for the State of Indiana. She has thirteen years of data entry experience, mainly in the medical field. Janice spends most of her off days on the road visiting her children and grandkids.
Roush Insurance Services, Inc. is a wholesale general insurance agency that has been in business since 1990. We offer licensed insurance agents access to the excess and specialty market for risks domiciled in Indiana, Illinois and Ohio.